Black Friday scams: what you need to know to safely grab a bargain


cyber-shopping-scam-warning-main-stu

November’s Black Friday is a prime time for scammers to target online shoppers with convincing offers and fake deals, often pressuring you into acting quickly. Action Fraud data shows that over £11.8 million was lost to online shopping fraud between November 2024 and January 2025. Here’s what to watch out for – and how to stay safe using ºÚÁÏ´«ËÍÃÅ’s guidance below:

Common Black Friday scams

1. Fake adverts and scam websites

  • Scammers impersonate big brands on social media, offering non-existent items or giveaways.
  • Watch for ads from unverified or unofficial accounts, or AI-generated images.
  • In October 2025, fake Amazon websites surged by 232% compared to September, and fake eBay pages increased by 525%.
  • Check for unnatural details in images and videos and always check if the website address is genuine.

2. Phishing emails

  • Unexpected emails claiming to be from retailers may offer giveaways or ask you to complete surveys.
  • In 2024, 77% of Black Friday-themed spam emails were fraudulent, up from 70% in 2023
  • These aim to steal your personal and financial information.
  • Never click suspicious links – verify offers by going to the retailer’s official website.

3. Dodgy texts

  • Out-of-the-blue texts promoting Black Friday deals or delivery issues may contain malicious links.
  • Scam texts can spread malware or trick you into giving away information.
  • Always confirm delivery requests directly with the courier’s official website.

How our security guidance can help

Our Data Security pages provide practical advice to help you:

  • Spot phishing attempts and avoid clicking on suspicious links.
  • Verify website authenticity before entering personal or payment information.
  • Recognise and report suspicious emails, texts and adverts.
  • Protect your devices from malware and scams.
  • Stay up to date with the latest security threats and best practices.

If you’re unsure about an offer, message or website, check out our guidance or contact Digital & Technology for advice.

Reporting scams and getting help

  • Report scam texts by forwarding them to 7726 (free of charge).
  • Report suspicious emails by forwarding them to report@phishing.gov.uk, using the ‘Report Phishing’ button in Outlook or reporting to D&T Service Desk.
  • Report dodgy websites to the via its official website.

If you lose money to a scam:

  • Call your bank immediately using the number on the back of your bank card.
  • Report the incident to .

Stay vigilant and enjoy safe shopping!

Posted on Tuesday 25 November 2025

  Search news archive